Quality Technician

Apply Now

Job Description

Duties & Responsibilities :

• Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance
• Ensure that all in-house systems and procedures are updated, revised, and modified to meet the needs of
external certification bodies
• Respond to customer complaints putting in containment actions, full analysis, poka-yokes (error proofing), and implementing short-term and long-term countermeasures
• Champion a program for the implementation and sustainment of a continuous improvement culture
• Act as a point of contact for customer complaint issues and visit customers timeously
• Update quality documentation and communicate to carry forward lessons learned from quality concerns in new customer contracts
• Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits
• Introduce new systems and procedures where appropriate
• Train others in all aspects of the quality system and application of procedures
• Undertake system audits of the Quality Management System (QMS)
• Undertake supplier as per schedule
• Establish and refine quality sign-off instructions, standards, and documentation
• Report against agreed quality metrics monthly
• Lead regular quality meetings with representatives from appropriate departments to establish an action plan for improving build quality
• In conjunction with the Supplier Quality Assurance function, reduce the effect of non-conforming supplier materials on the production area quality
• Attend various meetings and action/communicate instructions,
• Produce written reports and make presentations
• Undertake continuous training and development
• Perform root cause analysis and resolve problems
• Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact

Desired Experience & Qualification :


• Must have a Matric / Grade 12 qualification
• A qualification in Industrial / Mechanical Engineering / Quality Management studies is essential


• 5 to 10 years’ experience in steel processing production and experience as a Quality technician/manager
• Membership to an industry related professional body would be advantageous
• Experience in a high-volume manufacturing environment will be advantageous
• Must have own transport and a Driver’s License

Package & Remuneration :

R30 000 total CTC