Career Guidance for Tourism

What is Tourism?

Tourism encompasses the activities undertaken by individuals who travel to and stay in locations beyond their home or regular environment. People engage in tourism for various reasons, including leisure, business, or other purposes.

Globally, over 200 million people are employed in the travel and tourism sector. This industry includes a diverse range of businesses, such as hotels, resorts, cruise ships, and lodges, all of which provide a comfortable and enjoyable atmosphere for work.

Key Responsibilities in the Tourism Industry:

Supervising staff and managing operations within tourism-related businesses, such as travel agencies, hotels, and game reserves.
Preparing informational materials for tourists and visitors.
Assisting passengers on various modes of transport, including airplanes, buses, and ships.
Serving as a tour guide or transporting tourists to different locations.
Creating promotional materials and displays to attract visitors.
Conducting presentations and providing information about services and destinations.
Overseeing the daily management and administration of a tourism business.

Essential Skills and Abilities for a Career in Tourism:

Active Listening: Fully engaging with others and understanding their viewpoints.
Time Management: Effectively managing personal time and coordinating the time of others.
Interpersonal Skills: Effectively communicating with others to convey important information.
Communication Skills: Strong abilities to engage with diverse individuals, including guests and clients.
Teamwork: Collaborating with various departments and colleagues in a hotel or tourism setting to ensure high-quality service for guests.

Working Conditions in the Tourism Industry:

The tourism sector operates around the clock, 365 days a year, meaning that roles within this industry require shift work to cover both day and night hours.

Minimum Entry Requirements for Studying Tourism at a TVET College:

NC(V) Programme: A Grade 9 Certificate along with specific college requirements.
NATED Programme:
N4 admission requires a Grade 12 Certificate and fulfillment of college requirements, or
An NC(V) Level 4 Certificate in Tourism.

Steps to Pursue a Career in Tourism:

Contact a Local TVET College: Inquire about the specific entry requirements for the Tourism course at the nearest institution.
Explore the Industry: Visit tourism businesses or travel agencies to deepen your understanding of the field and its operations.
Seek Guidance: Reach out to DHET Career Development Services for free, professional career advice at 086 999 0123 or via email at

Take an Aptitude Test: This can help determine if a career in tourism aligns with your skills and interests.
Participate in Career Exhibitions: Engage with higher education institutions in your area to gather information and application forms.