Consequences of Failing to Complete SASSA SRD Biometric Verification

Millions Benefit from the Social Relief of Distress Grant: What If You Don’t Verify?

With the implementation of a new verification process, many individuals rely on the Social Relief of Distress (SRD) grant. But what are the consequences if beneficiaries fail to undergo this verification?

The South African Social Security Agency (SASSA) has recently launched a biometric identity verification system aimed at enhancing security around social grant payments and reducing the risk of fraud. So, what happens when beneficiaries neglect to complete their SASSA SRD biometric verification?

Understanding the SASSA SRD Grant Biometric Identification Verification

This new verification system employs cutting-edge biometric technology to ensure that only authorized individuals can access and make changes to grant beneficiary information.

Biometric verification will only be necessary in specific scenarios, including:

Updating Your Mobile Number: If you need to change the phone number associated with your SRD grant, you must first complete the biometric verification.
Potential Identity Theft: If SASSA’s security system flags your application due to possible identity theft—whether you are a victim or your information is being misused—you will need to undergo biometric verification to confirm your identity and safeguard your access to the grant.

What to Expect During the SASSA Verification Process

To complete the biometric verification, you will need a smartphone or computer equipped with a high-quality camera, a reliable internet connection, and a well-lit space. While specific details about the verification process remain confidential for security reasons, SASSA assures users that clear instructions will be provided when utilizing the SRD system, ensuring a smooth and secure verification experience for all.

Beneficiaries will receive two SMS messages; the second will include a link for facial recognition verification. Keep in mind that this link is only valid for 72 hours, which may pose challenges for those without immediate access to smartphones or the internet.

Consequences of Not Completing Verification

SASSA has indicated that individuals who do not finish the biometric verification process within the 72-hour timeframe may have their grant payments suspended.

While this verification is a one-time action to unblock accounts or make significant changes, it will not impact other grant benefits.