How to Verify Your SASSA Status for R350 Payment Dates

The Importance of the SRD Grant and How to Check Your Payment Date

The SRD grant is a crucial support system for financially vulnerable individuals in South Africa. The agency managing this grant has shared how beneficiaries can determine the date they will receive their payments.

Every month, millions apply for the Social Relief of Distress (SRD) grant, also known as the R370 grant. The South African Social Security Agency (SASSA) has outlined the steps for beneficiaries to perform a status check and find out when they can expect their R370 grant payments.

Beneficiaries are encouraged to visit the SASSA SRD website to conduct a status check, which will provide them with the exact date their grant payment will appear in their bank accounts.

Steps to Perform a SASSA SRD Status Check

Go to the SASSA SRD status check section on the official website.
Enter your ID number and the cellphone number you used when applying for the grant.
Once you’ve entered this information, you can check the progress of your grant application.
For security purposes, you will receive a One-Time PIN (OTP) via SMS. Enter this OTP to access your SRD grant payment status and see your payment date.
What If You Don’t Have an SRD Grant Payment Date?
If you are an approved SRD grant beneficiary but do not have a payment date, it usually means you will not receive your R370 grant. This typically occurs due to incorrect or incomplete information provided during your application.

Common Issues

Missing Banking Details: Ensure that you have provided your bank account information on the SASSA website.
Postbank Accounts: SASSA no longer opens new Postbank accounts, so you may need to update your banking details.
Cash Send/Mobile Money: Incorrect ID or cellphone numbers can delay your payments. It may be helpful to consider alternative banking options.
If these issues don’t apply to you, contact the SASSA Customer Care Call Centre at 0800 60 10 11 for assistance.

How SASSA Verifies SRD Grant Applications

SASSA performs thorough checks on all SRD grant applications. To qualify, applicants must be South African citizens, permanent residents, or holders of a special permit.

Verification includes confirming your identity, residency, and financial status. This involves cross-referencing your details with agencies such as Home Affairs, SARS, UIF, and NSFAS. Additionally, your ID and mobile number undergo screening to prevent fraud.

Appealing a Rejected Application

If your application is denied, you have the right to appeal to the Independent Tribunal for Social Assistance Appeals (ITSAA). Each rejected month requires a separate appeal submission. The ITSAA typically resolves appeals within 60 to 90 days. While their decision is final, you can request a judicial review within 180 days if needed.

A Warning from SASSA

SASSA cautions applicants against using fraudulent websites that claim to offer SRD status check services. These sites may collect personal information and expose users to fraud risks. It’s crucial to use only official SASSA websites, which will always end in .gov.za, to check your SRD grant status.