Job Description
Duties :
Our client has 2 IT Support Internships available at the Port Elizabeth branch,
· Assist in managing help desk calls, scheduling appointments, and handling tickets.
· Work closely with the IT support team to ensure timely resolution of user issues.
· Provide basic support to end-users to minimize service delays for simple technical problems.
· Collaborate with senior IT staff to troubleshoot and resolve common technical issues.
· Contribute to maintaining an organized and efficient IT infrastructure.
· Assist in the maintenance of IT standards and documentation
· Collaborate with the team to update and create documentation for IT processes and procedures.
Requirements :
· Grade 12
· Diploma in IT Infrastructure,
· Candidate must be recently qualified and unemployed
· Candidate must have zero work experience