Job Description
Requirements:
Grade 12
Certificate in MCSE
Degree in Information Sciences advantageous
2 years’ experience working in a similar environment
Duties & Responsibilities:
Develop and maintain installation and configuration procedures
Contribute to and maintain system standards
Research and recommend innovative, and where possible automated approaches for system administration tasks
Identify approaches that leverage resources and provide economies of scale
Install and support LANs, WANs, network segments and internet and intranet systems
Install and maintain network hardware and software
Monitor networks to ensure security and availability to specific users
Evaluate and modify system’s performance and identify user needs
Determine network and system requirements
Maintain integrity of the network, server deployment, and security
Ensure network connectivity throughout the company’s LAN/WAN infrastructure is on par with technical considerations
Design and deploy networks and perform network address assignments
Assign routing protocols and routing table configuration
Assign configuration of authentication and authorisation of directory services
Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers
Maintain network servers such as file servers, VPN gateways and intrusion detection systems
Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches
Inform users of system failure and take measures to solve problems timeously.
Provide support per request from various stakeholders, investigate, and troubleshoot issues
Repair and recover from hardware or software failures and coordinate and communicate with impacted constituencies
Maintain operational configuration, or other procedures
Perform periodic performance reporting to support capacity planning
Perform ongoing performance tuning, hardware upgrades, and resource optimisation as required