Job Description
Duties & Responsibilities :
Responsibilities:
– Overall responsible for review of result quality as well as sending of laboratory reports. This will be mainly for leaves, organic material, and water.
– Retrieve, prepare and organize laboratory data efficiently for review and reporting.
– Proactively monitor that results do not take longer than agreed and take corrective action to ensure that turnaround times are met.
– Responsible for all technical communication with clients, including non- routine requests.
– Interact with clients through various channels (email, phone, visits and at trade shows).
– Responsible for relationship management of clients and act as a liaison between laboratory and client to ensure client expectations are met and addressed effectively
Desired Experience & Qualification
Requirements:
– A minimum of 3 years previous experience in an agricultural and/or food sector laboratory.
– Bachelor’s Degree in a related field (e.g., agronomy, plant, or soil science).
– BASOS certification will be advantageous.
– Must be / become Technical Signatory, approved by SANAS (ISO 17025).
– Proven statistical capabilities and Excel proficiency.