AFTER SALES MANAGER – AUTOMOTIVE (KEMPTON PARK)
Job Description
Duties & Responsibilities
Here’s what awaits you:
Shape the aftersales experience: Take the reins of a crucial department, overseeing service, warranty, and parts management. Craft strategies that keep customers happy and your team humming.
Unleash your expertise: Leverage your 5-8 years of experience in the commercial industry to optimize operations, streamline processes, and boost profitability.
Lead with vision and clarity: Inspire and empower your team to deliver exceptional service. Your strong communication and presentation skills will be your secret weapon.
Fuel your growth: This is a chance to dive deep into the latest aftersales technologies and best practices, while honing your leadership skills under the guidance of industry experts.
Ideal candidate:
Education: Matric essential, plus a qualification in business, engineering, or a related field a definite advantage.
Experience: Proven track record of success in a similar role within the commercial industry (5-8 years minimum).
Technical savvy: A Code 8 driver’s license and in-depth knowledge of aftersales operations, service and warranty processes, and parts management are key.
Leadership qualities: You’re a natural leader with strong communication, reporting, and presentation skills.
Passion for excellence: You’re driven to consistently exceed expectations and create a culture of customer-centricity.
English