What Should I Do If I Received an SMS to Upload My Banking Details but Haven’t Received Any Payment Yet?

If you have provided SASSA with your banking details, you should receive your payment either through your bank account or via a cash transfer option. However, if you haven’t received your funds, it could be due to several reasons:

Application Processing: Your application might still be under review, which can delay payment.

Incorrect Banking Details: If the banking information you submitted is incorrect or incomplete, this could cause payment issues. Ensure your details are accurate and up-to-date.

Technical Issues: There may be technical problems either with SASSA’s systems or your bank that are hindering the payment process.

If you’ve verified your banking information and haven’t received your funds after a reasonable waiting period, it’s advisable to reach out to SASSA for help. You can contact the SASSA Call Centre at 0800 60 10 11 or visit your nearest SASSA office for assistance. They can help address any issues or concerns you might have.