Job Description
Duties & Responsibilities :
Main job function
To accurately check, verify and update customers on an ongoing basis in terms of regulations taking into consideration FICA and onboarding requirements as required by the Bank’s documented policies and procedures. To provide excellent service to branches and customers.
Ongoing Due Diligence
To review all FICA documentation on existing customers’ dealings
To ensure customer details are accurate and up to date.
To ensure all existing clients FICA status is captured correctly according to their dealings with the bank.
To request confirmation of details from clients by contacting them ‘To update CIFS, upload ODD Documents and send to COB team for approval.
To block all accounts where ODD could not be concluded.
To assist branches with ODD queries
Administration
Address / assist branch FICA queries.
Attends to ad hoc administration requirements ass and when required
Desired Experience & Qualification :
Qualifications
Matric / Certificate in banking or similar
Preferred experience
Minimum experience of 1-year similar position
FICA experience required.
Knowledge
Banking system
FICA