Job Description
Duties & Responsibilities :
Assess, analyze, optimize, document, implement, and test end-to-end enterprise business processes of a multi-skilled team.
The candidate must also be able to interact with the business community at all levels, from facilitating design workshops and conducting end-user training to leading presentations to senior management and executives.
Work with stakeholders throughout the organisation; to build a holistic view of the organisation’s strategy, processes, information and information technology assets.
The BA will link and align the business mission; strategy and processes of an organisation to its information technology strategy.
The candidate documents this using multiple models or views that show how the current and future needs of an organisation will be met in an efficient; sustainable; agile and adaptable manner.
Bring business needs, capabilities, technology and processes together efficiently and effectively.
Perform business analysis tasks to connect information technology; processes and business needs in varying levels of detail within an area of speciality; and can perform all business analysis tasks at both ends of the detail spectrum.
Desired Experience & Qualification
The BA has mastered the industry-recognised knowledge areas for Business Analysis and works at the highest levels of abstraction, ambiguity, and complexity within the organisation.
Experience in Enterprise Collections and client and product risk management is a preference. Candidates must have worked on agile projects, understanding of the SAFe framework, and use of agile tools like Jira and Confluence and process mapping tools like Aris.
Candidate must have worked on collections and recoveries projects in the banking industry, has working experience in transactional banking products, and secured and unsecured lending products within banking.
Experience in applying process modelling standards such as BPMN.
Knowledge of and exposure to business process transformation, including process enabling and integrating technologies:
– Business Process Reengineering
– Workflow / Workflow management / Process automation
– Enterprise Application Integration
– Business Intelligence, Analytics and Reporting
Must have at least 10 years’ experience as a business analyst assessing, mapping and optimizing business processes.
Experience in facilitating workshops with business users (up to executive level) to gather requirements, generate ideas and validate designs. Scoping, sizing and planning all business aspects of a solution and the associated project effort and dependencies.