Job Description

Field Guide

Duties :

• Hosting Guests throughout their Lodge experience from arrival to departure
• · Efficient assistance with front-of-house admin, including Guest billing and Lodge Stock controls, procurement, and management
• · Room checks to ensure housekeeping function is of the highest standard.
• · Coordinating daily menu with the Kitchen team
• · Coordinating Guest arrivals and departures with Lodge Team and various departments
• · Maintaining a High Service ethic and standard across all aspects of the Lodge in Manager’s absence
• · Assist in implementing and maintaining systems and procedures in line with company guidelines.
• · Assist in stock control and monthly stock reporting for ALL stocks.
• · Assist in managing Lodge Inventories
• · Conducting on-site game drives for guests and meeting criteria as set out by the lodge.
• · Conducting game counts (off-season)

Field Guide Requirements :

• · Grade 12
• · A level 1 FGASA qualification or Higher with theory and practical completed
• · Registered with DEAT and THETA in terms of improving his/her qualifications.
• · Valid First Aid certificate
• · SASSETA Certificates – preferable
• · A minimum of 1- 2 years of work experience as a Field Guide in a similar Lodge Environment
• · A valid code 8 Drivers License with PDP