Specialist Medical Sales Representative – Surgical Portfolio (Medical Company) – Johannesburg, Gauteng

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Job Description


Education and/or experience equivalent to a related Bachelor’s Degree, such as Business, Marketing, etc.
A minimum of five years of direct sales experience, preferably in selling medical products
Ability to communicate effectively with and to understand the needs of others in a sales relationship
A high degree of personal motivation and drive to achieve personal and professional goals
Excellent verbal presentation skills and the ability to think quickly to apply facts in analysing a problem and explaining that answer to a group of medical technicians and clinicians
Ability to learn the usage of medical equipment and to identify and explain possible improvements to the product
Ability to work effectively as a team member to achieve organisation goals
Ability to utilise business mathematics to figure percentages, prepare financial and sales information
A high degree of personal organisation skills, including the ability to record and report information and to document work performed
Ability to work independently with a minimum of supervision
Ability to travel extensively and work long hours to achieve goals, as required
Excellent driving record with no driving accidents in the past three years or no more than one driving ticket in the last three years
Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs
Consistently exceeds sales target goals
Meets and/or exceeds meeting key deliverables such as sales, consignment and trunk stock management
Leadership skills and ability to participate in the formation and execution of strategic plans for the sales region, territory and/or national levels

Essential Physical/Environmental Demands

Lifting — Up to 50 lbs. – local practice may apply
Visual acuity
Colour perception
Depth perception
Field of vision/peripheral


New client establishment/existing account maintenance
Product demonstration
Customer service
Customised drawing preparation
Pricing contract preparation/submittal
Problem solving
Product pricing decision making
Sales reports
Product knowledge
Goal setting/achievement
Training/peer education

Duties & Responsibilities:

Establishes and maintains close relationships with new clients and existing accounts
Meets regularly with clients and accounts to present and demonstrate Clients products and to explain their benefits
Identifies potential customers and introducing them to the products offered by client
Maintains contacts with clients to monitor their satisfaction with products
Identifies opportunities to improve customer satisfaction with products
Follows up with clients to identify opportunities to increase sales volume and profitability
Resolves problems with clients regarding manufacturing or delivery problems if they occur
Coordinates with warehouse, customer service, marketing and sales staff to ensure that the right products are shipped to customers on a timely basis and in the amount require
Stays informed about new products provided by client, and to provide feedback from customers about product needs and possible innovations
Makes decisions within approved authorisation limits regarding product pricing to optimize sales volume and profitability
Provides clinical case support for clients products
Provides product forecasts for new business
Provides management market information and feedback from customers regarding clients products
Participates with the onboarding and training of new Sales Representatives and acts as a mentor other team members
Participates in global initiatives as requested
May contribute to pricing discussions as requested
May support the Contracts Manager with local information for tender submissions
Prepares reports summarizing monthly sales results achieved, contacts made, needs for change in products and suggestions for improvement in clients procedures
Participates in a variety of sales training and planning meetings to learn about new products and marketing promotions, and to share information about sales goals
Maintains a high level of knowledge about client and competitor products
Sets and achieves personal performance goals for sales volume, new contacts made, new client sales and other related sales results achieved
Participates as a member of the client sales team to improve client’s ability to increase market share by identifying ways to increase product quality and customer satisfaction
Travels by car, airplane, bus, etc. to perform sales duties with clients
Performs a variety of other sales related duties, as required