Credit Controller (Health Group) – Sandton, Gauteng

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Job Description


Grade 12
Credit Administration or Credit Management Diploma
Basic bookkeeping or accounting qualification advantageous
2+ years’ experience in collections/ credit control environment
Prior private hospital experience advantageous
Ability to grasp Medical Scheme rules and requirements
Computer proficiency – Excel & SAP system

Duties & Responsibilities:

Work within set collections targets and collect outstanding debt to ensure bad debt is kept to a minimum
Prioritise collection of high value accounts in line with Medical Scheme payment
Escalate account queries and issues to Collections Manager immediately, if this cannot be personally
Escalate account queries to Financial Manager/Case Manager at hospital level for
Ensure hospitals have provided feedback alternatively follow up on outstanding issues until resolution achieved – escalate to Collections Manager were assistance is
Liaise with legal representatives regarding outstanding accounts / bad debt, where applicable
Access Medical Scheme websites (where applicable) to monitor monies paid v outstanding and update SAP system as required
Contact Medical Schemes to obtain outstanding remittance and address over-payments and short-payments
Contact private patients to follow up on outstanding payments or payments to be made daily prior to
Follow up on payment of monies due from patients if Medical Scheme Benefit Limits have been
Review and understand age analysis in terms of managing debtors’
For COID, daily contact required with COID in terms of meeting submission requirements (i.e. all required documentation is available and submitted) and regarding outstanding payments