Job Description
Requirements:
Bachelor Degree in Human Resources/ Behavioural Sciences
3-5 years Senior Management HR experience with specific focus on Learning and Development
Healthcare operations knowledge and experience advantageous
The main purpose of this position:
To drive, coordinate and manage Learning and Development function, plans and solutions in line with the needs and priorities of the Group and the overall Human Resource Strategy
Duties & Responsibilities:
Set goals and standards for the Learning and Development function to support the business and HR plans
Plan and utilise the available skills and equipment sets for maximum effectiveness and productivity
Adapt ways of working to accommodate the requirements of different HR streams
Support and guide relevant work streams [outside of HR] to achieve operational success
Drive continuous improvement and identify and manage operational risks
Define, establish and utilise an efficient and effective knowledge capture process, tooling and reporting
Develop and oversee the delivery of agreed upon learning and development strategies to meet the Group’s short, medium and long term strategies
Maintain an internal and external focus, horizon scanning and network to identify the most effective, innovative and private healthcare centred training opportunities
Foster a culture of continues learning within the L&D function to ensure processes are continually reviewed and improved upon
Collaborate with senior management (EXCO, Hospital Managers and HODs) to develop training programmes aligned to business need and overall direction
Provide advice and guidance for professional development of employees
Take lead in managing the Group’s learning, development and skills transfer strategy, plans, budget and controls
Maintain and manage the learning and development plan, programme and calendars for the Group
Manage the design and delivery of learning content, courses, catalogues and skills transfer methods for the Group
Periodically research, identify and recommend function specific business learning and development needs and advice the function on integrated talent and learning solutions and practices
Support business functions and Hospitals in the identification of the current and future critical skills deficit, specific development and learning needs of the functions
Monitor, generate and share deep business learning insights with functional leads and Heads of Departments on a periodic basis
Assist in the design, deployment and procurement of business specific learning infrastructure
Facilitate the selection, negotiation and contracting process with learning and development vendors in conjunction with Procurement
Prepare, present and report on key learning and development metrics, learning impact and ROI assessments in line with the approved practices
Implement, monitor and control business processes according to quality standards, policy, and compliance and governance requirements
Ensure the alignment and implementation of end-to-end standard operating procedures / processes
Research, enable and consult on improvements and opportunities to harness technology
Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy