Onboarding Analyst

Job Description

Responsibilities :

Assist in business requirements gathering and translating to information systems, assist in project management, coordinate projects with third-party vendors, assist in quality assurance of programs.
Define program scoping.
Documenting onboarding program tasks with inappropriate tools.
Perform card validation and assist with troubleshooting transaction challenges.
Own and develop relationship with partners, working with them to optimize and enhance integrations.
Report on common sources of issues or questions and make recommendations.
Stay abreast with Visa and MasterCard project tasks and requirements.
Constantly be on the lookout for ways to improve the onboarding process.
Assure compliance with GTP and Payment Card Industry policies, procedures, standards, and regulations.
Assist in training and orientation of other staff and users.
Develop proficiency in leading meeting discussions and coordinating project touchpoints.
Perform other related duties as assigned

Requirements

B.S. degree preferred.
Minimum 3-5 years experience in the field or related area.
Excellent customer service attitude, good communication skills (both verbal and written), organizational skills, and the ability to cope with and manage a constantly changing environment.
Proven experience in gathering project scope and key stakeholders.
Advanced knowledge in generating project documentation.
Excellent problem-solving skills, ability to think algorithmically, self-starter.
Strong ability to multitask, and detail-oriented

Benefits
Salary negotiable
Training and Development
Performance Bonas
Health Insurance
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Our client is offering a highly competitive salary for this role based on experience.