Job Description
Duties & Responsibilities
Printer Technician’s Job description:
Operate Normal and High-Speed Digital printers. Program and prepare jobs for printing. Maintain daily print job production logs and daily delivery manifests. Must be able to Setup, program and release jobs from print queue. Monitor quality of job output for correctness and image quality.
Operate cutters, folders and other bindery finishing equipment. Assist bindery personnel.
Troubleshoot equipment problems. Perform daily/weekly/monthly maintenance on equipment as required.
Communicate with supervisor on job or deadline issues and any other pertinent information. Answer telephone in technical department as needed.
Perform other job-related duties as assigned (on-site or workshop)
Skills required:
To have general knowledge of all makes of printers.
Operational knowledge of mono and colour laser printers.
The ability to troubleshoot printer defects, print engine and MFP devices. Diagnose, install assigned equipment
Ability to easily replace fusers, install maintenance kits and feed rollers and other necessary parts.
Skilled and good understanding in network installations and computer repairs is essential.
Install and repair printers.
Perform all administrative tasks on time.
Install and troubleshoot computers as required.
14. Maintain repair toolkit in working order.
15. Place orders for replacement of parts as required.
To always have the Companies best interest at heart and to assist sales reps and all managers in duties related to technical
Maintain and manage printer parts inventory correctly.
Maintain the companies test and admin printers, Computers and network.
Other essentials:
Ability to learn various software applications.
Ability to manage multiple tasks with frequent interruptions.
Ability to make independent decisions.
Ability to work in a fast paced environment.
Ability to maintain confidentiality on sensitive/confidential documents as well as in all aspects of the job.
Ability to work well in a team environment.
Ability to promote, support and follow policies and procedures on all products and services.
Ability to communicate, interact and work effectively and cooperatively with all people including those from diverse
Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize
Appropriate safety equipment and report unsafe conditions to the appropriate administrator.
Sales on printer repairs, service and outright purchase and contracts.
Helping sales reps to close calls.
Must do daily Deliveries