Supply Chain Executive – Sales and Operations Planning

Job Description

Duties & Responsibilities :

Our client, a market leader in the Supply Chain sector is recruiting for a Supply Chain Executive – Sales & Operations Planning, based in Durban

The successful candidate will be reporting to the Supply Chain Director

Purpose of the role:

Drive the visibility on, and improvement of, the customer service experienced by customers and principals from order placement to delivery through continued alignment of key business functions on main loss areas, and steps required to remedy. Ensure service is aligned to contractual obligations, and that the cost of service is within agreed parameters

Duties and Responsibilities:

The leadership of the Demand Planning sub-function within the Planning
The leadership of the Supply Planning and Network Planning sub-function within the Planning
The leadership of the International Planning sub-function within the Planning
Leadership of the above teams encompassing People (succession, development and retention, Process and Technology improvement

Minimum Requirements:

Education and Experience:

BCom Degree in Logistics / Supply Chain or similar
A graduate degree advantageous
10 years experience in an FMCG (or similar) organization spanning Planning and Distribution functions coupled with more than 3 years at the Senior Management level
Experience in S&OP is an advantage as is external engagement (customer or supplier-facing)

Knowledge and Skills:

Working knowledge of:
Demand Planning Processes and KPI’s

Replenishment Planning Processes and KPIs

Sales and Operational Planning processes and KPIs

In-depth understanding of:
Import and Export processes and regulations

Customer Service Processes and KPI’s

FMCG Industry

Distribution Function

Passion for:
Customer Service

Management of People

Root cause analysis / short cycle feedback

Leadership across functions

Strategic review spanning People, Process, and Technology