Internal Sales Representative

Job Description

Duties & Responsibilities :

Ensure adherence to health and safety protocols in all operations.
Perform other duties as assigned by management and uphold company policies.
Submit monthly reports to the Branch Manager, covering various operational aspects.
Conduct daily meetings to monitor stock levels and address back orders.
Ensure proper filing of invoices and delivery notes.
Manage cash transactions from COD clients and maintain petty cash records.
Maintain clear communication with customers regarding delivery and stock updates.
Supervise delivery processes and address any discrepancies or issues.
Generate invoices using the company’s accounting system.
Coordinate with the Despatch Controller to fulfil orders promptly and accurately.
Receive orders via phone, email, or messaging platforms and ensure adherence to the correct procedures.
Perform other tasks as delegated by management.
Support sales plans and presentations.
Identify and pursue new sales opportunities.
Prepare and analyse sales reports to track progress towards goals.
Compile quotations and assist sales representatives in scheduling appointments.
Maintain regular contact with existing clients to understand their needs and address any concerns.
Assist in setting sales goals and strategies in collaboration with division/branch management.

Desired Experience & Qualification :

Ability to adapt to changing priorities and multitask effectively.
Knowledge of health and safety regulations.
Commitment to upholding company policies and promoting a positive work environment.
Attention to detail and accuracy in record-keeping.
Ability to prioritise tasks and work efficiently in a fast-paced environment.
Proficiency in Microsoft Office Suite and accounting software (e.g., OMNI).
Strong communication and interpersonal skills.
Proven experience in a similar role, with knowledge of sales and order processing procedures.
Matric required; additional qualifications in sales or administration preferred.

Package & Remuneration

R18 000 – R 22 000 CTC per month