Unit Manager – Emergency and Trauma Department I North Coast

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Job Description


Grade 12 / Matric
A relevant nursing qualification (Diploma in General Nursing/ B Cur Degree) or equivalent NQF 7 qualifications
Registration with the South African Nursing Council as a Registered Nurse
Compliance with the SANC code for a Registered Nurse and all applicable health care legislations
A relevant management qualification

Work Experience:

An intermediate level of Computer proficiency
2 or more years’ experience in a private hospital setting
Experience in clinical leadership


• Manage acuities and skill mix in such a way as to ensure cost effective quality care.
• Manage all costs emanating from the department.
• Ensure correct billing, stock management and purchasing.
• Facilitate timeous and accurate compilation of files.
• Identify quality improvement opportunities and ensure appropriate strategy and Quality Improvement initiatives are developed and measured.
• Investigate all negative incidents and ensure appropriate capturing on IMS.
• Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983).
Report all accidents and incidents to Line Manager / Safety Representatives
• Ensure compliance with protocols, policies, and Acts.
• Ensure that all equipment is in working order and properly maintained.
• Control of asset register
• Ensure the unit is providing safe, cost-effective quality patient care in line with the Clinical Governance strategy and evidence-based practice.
• Evaluate the patient’s journey through patient experience and stakeholder input!
• Evaluate nursing quality indicators and clinical outcomes.
• Communicate effectively with patients regarding their care.
• Promote health and wellbeing of patients and staff.
Ensure the principles of infection prevention and all standard precautions are adhered to.
• Implementing group quality initiatives
• Ensure achievement of transformation goals as set out by the Transformation Committee
• Actively participate as a member of a team to achieve goals.
• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
• Keep abreast of current research in the applicable discipline.
• Create an environment where staff are aware of the role, they play in the provision of quality nursing care and their value to the organization.
• Assign decision making, authority, tasks, and responsibility to appropriate persons to maximize organisation and employee effectiveness.
• Develop a talented nursing workforce.
• Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talent.
• Monitor staff attendance and/or absenteeism and ensure action is taken accordingly.
• Enforce staff dress code within and on leaving the Hospital.
• Facilitate effective change and conflict management.
• Orientation of new staff and students
• Facilitate staff development both personal and professional.
• Coaching and mentoring of staff
• Ensure professional conduct and appearance of staff.
• Promote staff wellbeing.
• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
• Develop collaborative relationships to help accomplish work goal.
• Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty.
• Build strategic inter-departmental relationships to help achieve business goals at Exco and departmental level within the hospitals.
• Foster an effective working relationship with service providers.
• Foster an effective working relationship with public liability.