Employee Relations Specialist – Reference DOERSPEC

Job Description

Duties & Responsibilities :

Investigate all ER matters, composing investigation reports and proposing remedial action based on investigation findings.
To assist and support Line Management in dealing with poor performance and misconduct issues by giving advice on how best to deal with employment-related issues, and preparing and approving charges.

Assisting with the preparation of disciplinary hearings and supporting Chairpersons with letters of sanction and findings.
Assisting Line Managers with preparation for CCMA cases
Providing guidance and advice on Department of Employment and Labour inspections, relating to BCEA, OHSA etc.
Contributing to the development of IR-related guidelines, policies and procedures. Assist and collaborate on various ER projects
Managing the anonymous whistleblower process in accordance with the relevant legislation.
Weekly/quarterly and annual reporting on statistics and trends.

Desired Experience & Qualification :

Criteria

At least 2 years experience as an IR Specialist or HR Generalist with IR experience

Previous experience within the Retail or Service sector will be an advantage
Very well-developed written and verbal communication skills.
Good people skills particularly in assisting people through difficult situations.

Good conflict-handling skills.

A person must be assertive, confident, and be able to make tough calls.
Attention to detail.
Organized and the ability to multi-task in a fast-paced environment
Patience and remaining calm and effective under pressure.
Able to deal effectively with all levels of staff including senior management.
Good all round experience of HR systems, policies, procedures, legal requirements, programs & practices.

Qualifications :

Relevant tertiary qualification in HR/IR
Bachelor of Laws (LLB) would be an advantage