Salesforce Functional Lead
Job Description
Duties & Responsibilities
Development of client solutions:
● Owning and Managing engagements pertaining to all aspects of Salesforce Technology
● Managing and leading discovery & design workshops to identify client requirements
● Designing and/or Reviewing of Salesforce solutions to meet client requirements
● Owning and managing the estimation of engagements in discovery, pre-build and in-build phases
● Managing the build of Salesforce programmes using configuration
● Responsibility for managing quality and timeliness of all technical deliveries
● Ability to review and QA the Customisation of Salesforce using Configuration, Apex and LEX/Aura.
● Managing the delivery of Data migration & integration using data transfer/ETL tools
● Overseeing and/or leading End User Training and other user adoption activity
● Work in an agile culture and work in a high performance driven environment
● Identify and maintain key client and stakeholder relationships, including C-suite
● Recommend new features and improvements to optimize and increase use of the client’s platform
● Lead the delivery of technical specifications and help maintain overall documentation for the business
● Adhere to and promote best practices, and design the guidelines
Commercial
● Producing proposals & working with Salesforce to present proposals
● Review of proposals during the pre-sales process to ensure proposal accuracy
● Working with the commercial team to ensure a smooth handover in to Delivery processes
● Ability to work with engagement leadership to ensure accurate and achievable resourcing planning
● Ability to balance required engagement skills with commercial profitability
