Sales Admin Assistant

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Job Description

Duties :

Customer Communication: Respond promptly and professionally to customer inquiries via phone, email, and face-to-face interactions. Provide accurate information and assist with resolving customer concerns or issues.
Data Management: Update customer and supplier part numbers in the database. Maintain accurate records of customer interactions, orders, and inquiries.
Inventory Management: Monitor stock levels and initiate re-ordering processes as needed. Coordinate with suppliers to ensure timely delivery of products.
Order Processing: Generate and manage local purchase orders, sales orders, and quotations. Ensure all documentation is accurately processed and filed.
Delivery Coordination: Organize and schedule product deliveries to customers, ensuring timely and efficient transportation.
Purchasing: Place orders for personal protective equipment (PPE) and other necessary supplies as required by the sales team.
Sales Support: Provide administrative assistance to the sales team, including preparing documents, reports, and presentations. Assist with scheduling appointments and managing calendars.

Requirements :

Previous experience in sales administration or customer service is preferred.
Strong communication skills, both verbal and written.
Excellent organizational and time management abilities.
Proficiency in Microsoft Office suite (Word, Excel, Outlook).
Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
Attention to detail and accuracy in data entry and record-keeping.