Sales Consultant/Account Manager Financial Software Solutions Ref: Lestyn
Job Description
Duties & Responsibilities
Well-connected in the Financial Services industry.
Basic understanding of Anti-Money Laundering policies and regulation in different countries.
Matching a client’s needs to what the product on offer
Strong negotiating and selling skills.
Be well-groomed and presentable.
Desired Experience & Qualification
Have excellent people skills and intuitive to client’s needs.
Establish and maintain a professional relationship with clients.
Coordinate with various teams so that the customer’s expectations are met.
Continue their assessment of a client’s needs and business objectives.
Help develop initiatives to increase customer satisfaction and retention.
Help management with company-wide strategic planning.
Upsell a company’s services and solutions.
Take a client’s requirements and assist with plans to meet those requirements.
Be fully bilingual (with a third African language being beneficial).
Giving professional presentations.
Not buckling under pressure and be very target driven.
Being computer literate (beyond beginner) in software such as Microsoft Word/Excel/PowerPoint/Salesforce.
Being calm when dealing with customer complaints and issues.
Working well as part of a team but also be able to deliver and work independently.
Be able to respond to RFP/RFQ in a competent manner
