Intermodal Assistant

Job Description

Duties & Responsibilities :

QUALIFICATIONS, COMPETENCIES AND SKILLS :

Grade 12/Matric (Essential)
Relevant tertiary education will be advantageous (Diploma in Logistics or Supply Chain Management or equivalent)
Minimum 2-years of intermodal experience in the transportation industry (Desirable)
Proficient Computer Literacy, high tech environment, especially Microsoft Office (Word, Excel and G-Suite)
Dedicated commitment to providing superior customer service to internal and external customers
Willingness to work additional hours from time to time due to nature of business
Must be bilingual – able to understand, write and speak Afrikaans and English fluently
Outstanding organisational and time management skills
Excellent communication and interpersonal skills
Must have a professional and positive attitude
Ability to multitask and prioritise daily work load
Meticulous with high attention to detail

KEY PERFORMANCE AREAS

Obtain necessary or required documentation from vendors, customers, or service providers
Review invoice accuracy, completeness, required attachments, and fuel service charges (FSC’s)
Maintain the Invoice Hold Report to ensure timely submission of invoices to customers
Enter loads in database with a minimum of in gate on a daily basis (Export Pre-advice)
Maintain and perform daily filing of load information obtained from intermodal team
Assist intermodal team by monitoring the movement of freight to ensure timeliness of freight transfers and deliveries
Assist in resolving client queries timeously