Spares Advisor

Job Description

Responsibilities:

– Respond to customer inquiries and provide information on available spare parts
– Process orders for spare parts, ensuring accurate and timely delivery to customers
– Maintain accurate records of spare parts inventory and update inventory levels as needed
– Work closely with suppliers to source spare parts and negotiate pricing
– Provide technical support and assistance to customers in identifying the correct spare parts for their equipment
– Handle customer complaints and issues in a professional and timely manner

Qualifications:

– High school diploma or equivalent
– Previous experience in a customer service or sales role preferred
– Strong technical knowledge and understanding of spare parts and equipment
– Excellent communication and problem-solving skills
– Ability to work well under pressure and prioritize tasks effectively
– Proficient in Microsoft Office applications