Senior Training Facilitator – (Jhb Retail Operations)

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Job Description

Duties & Responsibilities :

Job Objectives
To coordinate the delivery of learning activities in line with the approved calendar, budget and business requirements.
To deliver management development programmes, according to group standards, in order to develop organisational capability and to meet current and future business needs.
To deliver learning and development programmes that supports the organisational Transformation Agenda.
To deliver learning and development interventions in line with quality standards in order to achieve learning outcomes and business objectives.
To evaluate, monitor and report on learning and development interventions, in line with quality management standards and business requirements in order to ensure positive business and learner impact as well as continuous improvement.
To comply with group policies, quality assurance standards and regulatory requirements.
To provide learning and development advise, guidance and support to business stakeholders in line with group policy and standards in order to achieve business objectives.

Desired Experience & Qualification :

Job Knowledge:

Learning methodologies
Learning and development theories and principles
Skills Development Act

Job Related Skills:

Facilitation and presentation skills
Communication skills
Planning and organising skills
Interpersonal skills

Job Experience:

Essential: 3 years experience in learning and development as a facilitator
Essential: 2 years experience in management development
Desirable: Experience in a retail environment
Own reliable transport
Be in possession of a valid passport


3 year Degree / Diploma (HR, B Com, BA or B Soc Sc)
Registered Assessor and Moderator

Competency Requirements:

Adhering to Principles and Values
Presenting and Communicating Information
Planning and Organising
Delivering Results and Meeting Customer Expectations
Coping with Pressures and Setbacks