Dispatch Coordinator

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Job Description

Duties & Responsibilities :

Organise and communicate with the bulk and local outsource deliveries.
Communicate with customers regarding orders, late deliveries, and ETA’s.
Ensure that the documentation for transportation and deliveries are complete and filed.
Handling of customer queries.
Contact customers with the roadmap, directions and contact details.
Preparation of waybills for bulk and local outsource deliveries.
Assist customers with collections and deliveries.
Check the stock to assist the pickers and escalate any discrepancies to management.
Organise with customers for the transportation of returns and credits.
Support with the picking, packing and stock counts when required.
Take part in HSE activities, housekeeping, and reporting.


Matric certificate.
3+ years in a similar role.
Must have good communication skills in English and Afrikaans.
Valid forklift license and experience driving a forklift.
Drivers license.
Computer literate and proficient on ERP systems.
SAP experience.
Ability to work independently and within a team.
Problem solving and organizational skills.