About the role
Duties & Responsibilities : Answering incoming calls from customers regarding inquiries, complaints, and product information. Providing excellent customer service by addressing customer conce s and resolving issues promptly. Upselling products and services to customers based on t
What you'll do
- Own delivery of core customer service responsibilities on time and to spec.
- Collaborate across teams to ship measurable business outcomes.
- Maintain compliance, quality and reporting standards for the role.
What we're looking for
- Relevant qualification and 2+ years experience in a similar role.
- Strong communication and stakeholder-management skills.
- Willingness to work on-site in Johannesburg.